Terms and Conditions

Effective Date: 18th January 2025

Welcome to WhiteJoy.in (“Website”). These Terms and Conditions (“Terms”) govern your use of our Website and the purchase of products and services offered by WhiteJoy (“we,” “our,” or “us”). By accessing or using our Website, you agree to these Terms. If you do not agree, please refrain from using our Website.

1. Eligibility

By using our Website, you represent that you are at least 18 years old or have the legal capacity to enter into binding agreements under applicable law. If you are under 18, you may use our Website only with the involvement of a parent or guardian.

2. Account Registration

2.1 Creating an Account

To access certain features or make purchases, you may need to create an account. You agree to provide accurate, current, and complete information and to update it as needed.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access or security breaches.

3. Orders and Payments

3.1 Product Availability

All products listed on our Website are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.

3.2 Pricing

Prices listed on the Website are in Indian Rupees (INR) unless stated otherwise. We strive to ensure accuracy but reserve the right to correct errors in pricing.

3.3 Payment Methods

We accept various payment methods, including credit/debit cards, UPI, and other online payment gateways. By providing payment information, you confirm that you are authorized to use the payment method.

3.4 Order Confirmation

You will receive an order confirmation email after placing an order. This does not signify acceptance of your order, as we reserve the right to cancel or refuse orders at our discretion.

4. Shipping and Delivery

4.1 Delivery Locations

We currently deliver products to select locations in India. Check our Website for the list of delivery zones.

4.2 Delivery Timeframes

Estimated delivery times are provided during checkout and are subject to change due to unforeseen circumstances.

4.3 Risk of Loss

Risk of loss or damage to products passes to you upon delivery.

5. Returns and Refunds

5.1 Return Policy

If you are dissatisfied with your purchase, please contact us within 7 days of receiving the product. Eligibility for returns and refunds will depend on the condition of the product and our return policy outlined on the Website.

5.2 Refunds

Refunds will be processed to the original payment method within 5 days of approval.

6. Intellectual Property

All content on the Website, including text, images, logos, and designs, is the property of WhiteJoy or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

7. Prohibited Activities

You agree not to:

• Use the Website for unlawful purposes
• Interfere with the Website’s security features
• Submit false or misleading information
• Engage in activities that harm WhiteJoy or other users

8. Limitation of Liability

To the maximum extent permitted by law, WhiteJoy is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or purchase of our products.

9. Indemnification

You agree to indemnify and hold WhiteJoy harmless from claims, damages, and expenses arising from your violation of these Terms or misuse of the Website.

10. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be effective upon posting on this page. Continued use of the Website constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

12. Contact Us

If you have questions about these Terms, please get in touch with us at:

Joyville Farms LLP

Email: admin@whitejoy.in